|
Naxos Development technical support is able to help you with all technical issues and troubleshooting whilst using of its products.
Before contacting our technical team, please read the appropriate sections of the product documentation. You can contact our technical support by sending an email to our technical dept. by clicking here
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
or by using the contacts link you will find on our web site.
Licensed users of Naxos Development products will receive free technical support for a period of 12 months from the date of purchase.
Emails sent to Naxos Development technical support must include product license key (serial number) and owner name.
Before contacting Naxos Development technical support, please get the following information:
-
Product name and version
-
Your system configuration:
-
operating system
-
network configuration
-
amount of RAM
-
localization information
-
.NET Framework
-
VS IDE version
-
The details of the problem and error messages
-
The steps to reproduce the problem you found
-
If possible, include a small project (VB or C#) that can help us to reproduce the problem
Generally we do not supply technical support for our evaluation versions or for users without a valid license key. However, in specific cases, such as products’ bugs, we give a limited amount of technical assistance to our users.
Naxos Development technical support will promptly respond to all your queries.
Should your requests be of general interest they will be published them in our public internet FAQs.
|
“Thanks for creating UIComponents! I've found it really useful. Considering the price, it includes all the features I
need.”
